Refund policy
FINAL SALE POLICY:
## Final Sale & Sizing Policy
All orders placed on our website are **final sale**. Please carefully review your order details, including the **size, color, and style**, before completing your purchase. Once an order has been submitted, it cannot be canceled, changed, returned, or refunded.
Because many of our items are **made-to-order, customized, or prepared in limited quantities**, we do not accept returns or exchanges for:
* Incorrect size selection
* Change of mind
* Incorrect shipping information provided by the customer
* Normal variations in color or fit
We strongly recommend checking measurements carefully before placing your order. If you are unsure about sizing, we are happy to assist you **before** your purchase.
For sizing assistance or general questions, please contact us at:
**Email:** [stephsdesigns371@gmail.com](mailto:stephsdesigns371@gmail.com)
Our team will do our best to guide you using our size recommendations; however, final size selection remains the customer’s responsibility.
### Damaged or Incorrect Items
If you receive an item that is **damaged or incorrect**, you must contact us within **24 hours** of delivery with:
* Your order number
* Clear photos of the item and packaging
We will review the issue and work toward an appropriate solution if the claim is approved.
By placing an order on our website, you acknowledge and agree to this **Final Sale Policy**.
Refunds
NO REFUNDS OR EXCHANGES !